The Administrative Specialist I performs entry-level administrative support or technical program assistance in disseminating information for a variety of functions, divisions, or departments.
Essential Functions1 Prepares, interprets, and disseminates information concerning departmental programs and procedures; prepares, edits, and distributes correspondence, reports, studies, forms, and documents.
2 Participates, assists, and supports in the planning and execution of a department program; develops, coordinates, and maintains record keeping and filing systems; handles petty cash and performs general accounting duties.
3 Assists in the development of administrative or technical policies and procedures for programs, department initiatives, or other projects.
4 Coordinates, organizes, and facilitates meetings, conferences, and seminars for department or division; assists in coordinating work and various projects between units of the department.
5 Compiles and analyzes data, makes calculations, and prepares reports; assists and supports high level administrative staff in the development and dissemination of data and information; runs monthly division reports to ensure performance measures are met.
6 Assists in the preparation of presentations for administrative hearings.
7 Researches, composes, designs, and edits publications such as brochures, forms, and manuals; provides support for other document, marketing, and departmental publishing.
8 May assist in the development of training materials; provides training for subordinate administrative staff to ensure quality and efficiency of work; monitors and ensures all licenses, certifications, and physical paperwork are accurate and up to date.
9 Responds to inquiries regarding rules, regulations, policies, and procedures; provides excellent customer service; monitors department inventory and ensure the procurement of required essentials.
10 Performs any and all other work as needed or assigned.
Minimum QualificationsEDUCATION:
Knowledge, Skills & Abilities: 1 Knowledge of office practices and administrative procedures.
2 Knowledge of customer service techniques to resolve problems and issues.
3 Skill in standard office equipment and software.
4 Ability to implement administrative procedures and to evaluate their effectiveness.
5 Ability to coordinate, lead and train others.
6 Ability to interpret rules, regulations, policies, and procedures.
7 Communicating effectively verbally and in writing.
8 Establishing and maintaining strong working relationships.
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications. For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position. Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed....group, stands as a prominent provider of Property & Casualty insurance products and services across the nation. With an A+ "Superior"... ...brokers. Headquartered in Wilkes-Barre, PA, and with offices nationwide, they pride themselves on fostering a culture rooted in accountability...
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