Job Description

Job Description:

• Defines, executes and maintains quality acceptance test plans, test cases, and test scripts based on business requirements and technical specifications; ensures thorough documentation of test results and maintains a comprehensive repository of all testing activities, including defect logs for accessibility and up-to-date information for all stakeholders.
• Identifies and assesses risks related to software quality and testing; develops mitigation strategies and contingency plans to address identified risks.
• Identifies key performance indicators (KPIs) for testing effectiveness and efficiency.
• Identifies opportunities for test automation, implements and maintains automated testing tools and frameworks, and ensures regular updates and maintenance of test scripts.
• Generates and presents detailed test reports and metrics to management and other stakeholders; provides actionable insights and recommendations based on testing outcomes.
• Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions and with an eye towards broadly diversifying the advancement profession.
• Executes tests and evaluates results, investigating suspected product defects and analyzing possible solutions using standard procedures.
• Coordinates with others to determine ideal testing given available resources. With a moderate level of guidance, serves as a backup to other user support personnel.
• Performs other related work as needed.

Preferred Qualifications

Experience:

• Minimum of 2 years of experience in software quality assurance and testing, including experience with test plan development, execution, and maintenance, or related roles.
• Minimum of 2 years of experience in test automation, including the implementation and maintenance of automated testing tools and frameworks.

Technical Skills or Knowledge:

• Broad knowledge of testing methodologies, tools, and processes, including both manual and automated testing practices.
• â‹Broad experience working with Salesforce CRM.
• Knowledge and understanding of higher education advancement industry.

Preferred Competencies

• Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively.
• Analyze complex problems, evaluate existing solutions, and take a new perspective to improve products or services.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate technical concepts to non-technical audiences.
• Work across various teams and projects simultaneously, advancing unified strategy.
• Act with integrity, professionalism, and confidentiality.
• Work collegially and collaboratively in a team setting.
• Self-motivated, take initiative, and think strategically.
• Prioritize multiple projects and independently follow through with detail.
• Comfortable with ambiguity.

Working Conditions

• This position has a hybrid work schedule which includes weekly in office presence.
• This position is located in Hyde Park at 5235 South Harper Court.
• Standard office environment
• Travel to campus and/or non-campus locations for University business.
• Work evenings and weekends as needed.

Application Documents

• Resume/CV (required)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

About University of Chicago (UC)

One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.

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