Job Description

The Sanford Housing Authority (SHA) is hiring! If you are looking to join our team of dynamic professionals who thrive on promoting healthy, safe, and sustainable affordable housing and community-centric programs, we want to hear from you. We have an immediate need for an  Assistant Property Manager . The salary range for this full-time, non-exempt position is $45,714.00 - $67,132.55 annually . As a full-time role, the Assistant  Property Manager is eligible to participate in SHA's benefits program. The posting will be open until filled.

Position Summary:  

The Sanford Housing Authority is seeking a dedicated Assistant Property Manager to join our Asset Management/Public Housing team. This role involves performing complex administrative and confidential support functions to assist the Property Manager in fulfilling the administrative responsibilities of the Public Housing (PH) and Low-Income Housing Tax Credits (LIHTC) Programs. The Assistant Property Manager will ensure compliance with HUD regulations and agency policies, manage tenant files, and provide excellent customer service to residents and vendors.

ESSENTIAL FUNCTIONS AND DUTIES

At a minimum, the Assistant  Property Manager will be responsible for successfully carrying out the following essential functions and duties in a professional and timely manner:

• Assist the Property Manager with administrative tasks, including composing and preparing confidential correspondence, agreements, summaries, memoranda, statistical tables, presentations, forms, and reports.
• Perform special projects, collect and analyze information, and manage office supplies.
• Oversee the administration of the waiting list, including application processing, updates, removals, reinstatements, and referrals.
• Process forms, applications, invoices, and purchase order requests.
• Maintain departmental database and official documents.
• Review and code invoices for accounts payable.
• Answer incoming calls and assist callers with requests.
• Show vacant units to prospective residents and assist in processing applications.
• Maintain quality control on resident records and files.
• Review lease documents for accuracy and completeness.
• Coordinate paperwork related to renting or vacating housing units.
• Prepare and distribute notices of rent violations and assist with lease enforcement.
• Conduct annual and follow-up housekeeping inspections, as well as move-in inspections.
• Ensure appropriate annual recertification of residents and calculation of interim adjustments.
• Schedule and conduct re-examination interviews with tenants.
• Process move-outs, including conducting move-out inspections and exit interviews.
• Maintain service and inspection records of agency vehicles and maintenance equipment.
• Assist with work order assignments.
• Maintain account information and reconcile rent and other charges.
• Compiled statistical data and prepared reports related to Public Housing.
• Act as liaison with resident associations and investigate resident complaints.
• Act as Property Manager in his/her absence.
• Ensure privacy and maintain security of confidential materials.

REQUIRED QUALIFICATIONS

Education : Associate's degree in Business Administration, Social Sciences, or a closely related field from an accredited college or university.

Experience : Minimum of two (2) years of progressively responsible experience in property management or low-income housing. 

*Equivalent combinations of education, training, and experience may be considered or substituted in place of the education & experience requirements  stated above.

Other Qualifications, Knowledge, & Skills : To be optimally successful in this role, the ideal candidate will have the following qualifications:

• Thorough knowledge of property management and occupancy policies and procedures.
• Understanding of HUD rules and regulations.
• Familiarity with Fair Housing Laws, OSHA Standards, and local/state building codes.
• Basic knowledge of building maintenance and fire prevention.
• Proficiency in using computer systems and software.
• Strong communication, analytical, and problem-solving skills.
• Ability to obtain or retain within one year of employment.
• Must possess the following required certifications, or be willing to obtain these certifications within the first year of employment:
  • Public Housing Manager
• HCV and Public Housing Rent Calculation
• NSPIRE Inspections
• Enterprise Income Verification (EIV)
• Fair Housing & Reasonable Accommodation
• Effective Interviewing for Program Integrity

• Must possess a valid North Carolina driver's license with a good driving record.
• Ability to pass required pre-employment background checks, including criminal history and drug screening.
• Availability for occasional overnight travel and weekend work.
• Maintain a professional appearance and attitude with all stakeholders. 
• Demonstrated strong verbal and written communication skills.
• Ability to demonstrate reliability through punctuality and consistent attendance.

PHYSICAL REQUIREMENTS

Ability to perform physical tasks, such as bending, stooping, and lifting up to 30 pounds without assistance.

BENEFITS

SHA offers a competitive benefits package including the following options: health care (medical, vision, & dental); retirement plan; life/Accidental Death & Dismemberment (AD&D) insurance; short- and long-term disability coverage; education reimbursement; and paid time off.

WORK ENVIRONMENT & ORGANIZATION OVERVIEW

The Assistant Property Manager role is primarily office-based, with occasional onsite visits to housing developments and facilities. SHA is an Equal Opportunity Employer (EOE). The organization's mission is to provide quality and affordable housing to all persons, while empowering families, creating a sense of community, and building partnerships.

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