Job Description

Please Note:  We encourage you to apply for this position even if you don't meet all of the listed qualifications. Studies have shown that many qualified candidates, particularly women and people from underrepresented groups, often hesitate to apply unless they meet every requirement. If you're excited about this role and believe you can contribute to our team, we want to hear from you.

Position Title: Barback

Location: Ostras | Latin-Asian Oyster Bar, Des Plaines, IL

Employment Type: Full-Time/Part-Time

Reports To: Restaurant Manager, Beverage Manager, AGM, GM, DOO

About Ostras: Ostras is a Latin-Asian Oyster Bar and fine dining restaurant that seeks to showcase the beauty of the 19th parallel north, connecting Mexico with many Southeast Asian countries. We combine the flavors of Mexico, Thailand, Laos, Vietnam, and China to create a unique culinary experience. Inspired by renowned establishments like Mare in Chiang Mai, La Dosena in Mexico City, and Porto in Chicago, our mission is to tell the story behind our ingredients and the techniques from the lands they originate.

Job Summary: The Barback at Ostras is responsible for supporting bartenders in all aspects of bar operations, ensuring a seamless and efficient workflow. This role involves maintaining stock levels, keeping the bar area clean and organized, and assisting with drink preparation. The Barback plays a crucial role in ensuring that guests receive prompt and excellent service.

Key Responsibilities:

• Stocking and Inventory:
• Maintain adequate stock levels of all bar supplies, including liquor, beer, wine, mixers, garnishes, and glassware.
• Assist with the receipt and proper storage of deliveries.
• Conduct regular inventory checks and report any shortages to the Beverage Manager.
• Bar Maintenance:
• Keep the bar area clean and organized, including washing glassware and cleaning surfaces.
• Ensure all bar equipment is properly cleaned and maintained.
• Dispose of trash and recyclables according to restaurant procedures.
• Service Support:
• Assist bartenders with drink preparation during busy periods.
• Refill ice bins, restock garnishes, and prepare mixers as needed.
• Run food and beverages to guests in coordination with servers and food runners.
• Customer Interaction:
• Engage with guests courteously and professionally, assisting with inquiries and providing information about menu items.
• Support bartenders in providing exceptional service to ensure a positive guest experience.
• Team Collaboration:
• Work closely with bartenders, servers, and kitchen staff to maintain efficient service flow.
• Assist in training new barback staff, sharing knowledge and best practices.
• Support other team members as needed to ensure exceptional service.
• Safety and Sanitation:
• Adhere to all safety and sanitation regulations, ensuring a clean and safe environment for guests and staff.
• Follow proper procedures for handling and serving alcoholic beverages.
• Report any maintenance or safety issues to the management team promptly.

Qualifications:

• Education:
• High school diploma or equivalent preferred.
• Experience:
• Previous experience as a barback or in a similar role in a fine dining or high-volume establishment is preferred but not required.
• Skills:
• Strong organizational and multitasking abilities.
• Ability to work efficiently in a fast-paced environment.
• Excellent communication and teamwork skills.
• Familiarity with bar equipment and basic drink preparation is a plus.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Personal Attributes:
• Positive attitude and a team player.
• Strong work ethic and reliability.
• Passion for providing exceptional service.

Physical Requirements:

• Ability to stand for extended periods.
• Capability to lift up to 50 pounds.
• Ability to navigate a fast-paced environment.

Benefits:

• Competitive pay
• Health and dental insurance (subject to eligibility and company policy; not guaranteed for all positions)
• Paid time off (subject to eligibility and company policy; not guaranteed for all positions)
• Opportunities for professional development and growth

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