Call Center Agent - Remote | WFH Job at Get It - Executive, Brentwood, TN

NkJNSUMzSk5HMDl3bWxkc21nYjJyR2JpWWc9PQ==
  • Get It - Executive
  • Brentwood, TN

Job Description

We are seeking friendly, customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will be the first point of contact for customers, offering high-level support and solutions with a focus on creating a positive experience. You will make outbound calls related to specific programs and projects, and utilize our provided tools to ensure that customer interactions are accurately documented. Our goal is to maintain the highest standards of professionalism and integrity, while providing exceptional service in line with company policies and procedures.

Key Responsibilities:
Make outbound calls based on assigned programs or projects
Accurately document customer interactions using company tools
Upsell products and services when appropriate
Set appointments in a business-to-customer environment
Maintain up-to-date knowledge of product offerings, services, and current promotions
Engage with customers in a friendly and professional manner, ensuring their needs are met
Required Qualifications:
At least one year of experience in a call center environment, including familiarity with automatic dialers and call scripting (this is essential for remote candidates)
A clear, professional, and friendly voice
Excellent communication, active listening, and people skills
Strong attendance and punctuality
Previous sales experience is preferred
High school diploma or GED required
Basic computer literacy and proficiency are essential
Experience in an outbound calling environment is a plus
Work-From-Home (WAH) Requirements:
A PC or Laptop running Windows 10 or higher (Apple/Mac products, Chromebooks, and tablets are not compatible)
A hard-wired high-speed internet connection (ethernet cable)
USB-connected headset
Webcam
A quiet, dedicated workspace free from distractions (pets, children, etc.)
Employment Type: Full-Time
Salary: $ 15.00 19.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Appen

Work from Home | Social Media Evaluation for Spanish Speakers in United States of America Job at Appen

 ...with flexible hours\ You can work on our projects around your other jobs\ Appen is ranked as top 1 out of 100 companies offering remote jobs by Flexjobs.com\\ We are an equal opportunity employer and value diversity at our company. We do not discriminate based on... 

OPEN Health

Junior Project Manager, Displays & Exhibits Job at OPEN Health

Junior Project Manager, Displays & Exhibits Reports to: Director, Speaker Programs Job Summary The role of a Junior Project Manager, Displays & Exhibits with OPEN Health will be responsible for overseeing and supporting numerous pharmaceutical clients with their...

Farm Job Search

Organic Hemp Farm Harvest Hands Job at Farm Job Search

 ...Organic Hemp Farm Harvest Hands (6325) Location: West Paris, Maine JobNumber: 6325 We are a 7-acre organic hemp farm currently growing 5,000 plants. We farm completely by hand and harvest in the same way. One of the processes we feel contributes to our high-quality... 

Leading Edge Connections

Bilingual-Spanish Call Center Agent Job at Leading Edge Connections

 ...Bilingual-Spanish Call Center Agent - This is a 100% Remote Position Leading Edge Connections, LLC. is a full-service virtual Contact...  ...built FOR The People! All our teams are 100% Native Virtual (work at home) and always will be! No more stuffy offices, cubicles, or... 

Northeast Healthcare Recruitment, Inc.

Remote Clinical Pharmacist Job at Northeast Healthcare Recruitment, Inc.

We are seeking an experienced remote ClinicalPharmacist for Arizona City, AZ to manage pharmaceutical selection andutilization while supporting core clinical programs such as Drug UtilizationReview, Drug Information Services, and formulary management. The idealcandidate...