The Clinical Applications Associate provides ongoing operational analysis, support and maintenance for clinical applications used by the Baylor College of Medicine clinical departments. Participates in project management activities for clinical systems related to the clinical practice. The Clinical Applications Associate will work primarily with Ambulatory applications; however, responsibilities are cross functional to support other clinical modules. This role rotates on-call and help desk tier 2 support. The Department of Information Technology at Baylor College of Medicine provides technology services, support and partnership in delivering key values to the mission of Baylor College of Medicine. Information Technology offices are located at the Nabisco, McGovern Campus, in the Texas Medical Center.
The Clinical Team is a cross-functional team that is responsible for supporting multiple Epic modules (Ambulatory, MyChart, Beacon, Willow, CareEverywhere, EpicCare Link) in collaboration with other Clinical Technology teams to support patient access, revenue and 3rd party integration and interfaces. The candidate must be willing to multitask, eager to learn and demonstrate accountability. They must have strong communication skills and demonstrate competence in communicating and demonstrations with Operational leaders, physicians and clinical staff. This role requires collaboration and teamwork and the ability to collaborate across IT teams.
This position is eligible to work hybrid within the Greater Houston, TX area with only occasional onsite as needed.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
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