Salary: $21.50- $21.50
The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. The Customer Service Manager (CSM) is responsible for giving the customer a great lasting impression of the store. The CSM is the company’s goodwill ambassador and the job requires accuracy, honesty, patience and stamina.
• Cultivates and maintains Remarkable Customer Service and customer relations at the front-end, attention to associate appearance and behavior, as well as maintaining acceptable service levels Effectively trains, coaches, and mentor’s associates.
• Reacts to all customer concerns quickly and effectively while following policies and procedures to provide the best experience possible
• Controls store shrink by monitoring cashier product handling, cashier ringing/scanning techniques, file maintenance performance and ensuring shrink control procedures.
• Writes or oversees writing of the schedule weekly for front-end associates and maintains proper staffing.
• Makes certain that associates are properly informed and trained about all promotions and fundraisers.
• Ensures that merchandise returns are fulfilled throughout the day
• Ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
• Maintains a friendly, professional and well organized image in all areas of the front-end department including but not limited to the parking lot, vestibule, checkouts etc.
• Finish and retain reports/ logs needed for store audit and state inspection
• Responsible for all training, monitoring and compliance of regulatory and legal aspects such as alcohol and tobacco, food stamps and WIC
• Maintains supplies for front-end, places orders when needed and keeps inventory
• Performs special store level tasks/projects as assigned by the store manager
Must be 18 years of age
• Ability to read, write, and perform basic math functions
• Possess basic computer skills
• Possess strong communication skills
• Operation of the following
• Cash register Telephone system
• Scanner Scale
• Ladder (must be at least 18 years of age)
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
( Hybrid (3 days onsite and 2 days WFH) Years of Experience required : 4 To 7+ yrs only Must Have skills:Core Python Strong Python developer Back-end necessary, full-stack would be helpful but not necessary Financial knowledge is key
...contractor in the construction industry, specializing in high-quality commercial drywall projects. They are committed to delivering exceptional... ...continue to grow, they are seeking a talented Drywall Project Manager to join their team. This company offers great culture,...
...minimally invasive techniques. Website: sthsclinics.com The Practice Manager is a key employee of STHS Clinics who assists our Practice... ...: patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing,...
...The Clinical Research Associate will support clinical research activities within research sites that are actively participating in clinical trials... ...health sciences or related field; Qualifications Experience with clinical trial contract and budget negotiations...
...using Heroku platform. Responsible for all data interface from source systems to Heroku and from Heroku to Salesforce Lightning and CRM Analytics for multiple applications in Salesforce org, for both maintenance and new development. Improve data architecture and...