We are looking for a dynamic Customer Success professional to join our growing team! This role requires a proactive individual with a solid understanding of customer needs in the federal space, strong relationship-building skills, and the ability to effectively communicate and advocate for our clients. They will serve as a trusted advisor, guiding clients through implementation, ensuring product adoption and supporting ongoing success.
This role oversees federal accounts by prioritizing key objectives, meeting compliance and security requirements and identifying expansion opportunities. They also develop and nurture relationships at all levels within federal agencies, including executive leadership, through strategic planning, executive engagement and demonstrating value through cybersecurity solutions.
The ideal candidate must have a deep understanding of federal regulations, procurement processes and the unique challenges federal agencies face - particularly in cybersecurity and third-party risk management. They will play a key role in tailoring solutions that meet the specific needs of these customers, ensuring lasting, impactful business outcomes. Experience in the Cyber Security and Third-Party Risk industries, particularly within federal frameworks (e.g., FedRAMP, NIST, DFARS), is highly valued.
Core Responsibilities
Qualifications
Preferred
...The incumbent supports user desktop infrastructure and application needs. He/she performs activities involving desktop hardware, software and other peripheral devices. About Alcorn State University Alcorn State University, a Historically Black College and University...
The Full-Time Center Associate delivers world-class customer service to all retail customers by processing packages and/or packaging... ...Discounts on shipping* Flexible scheduling* Advancement* Casual and creative work environment* Free Parking* Flexible Schedule* Flexible...
...Overview: The Minnesota Center for Twin and Family Research (MCTFR) seeks to hire a Research Assistant (8351SM: Research Professional 1 - Social Sciences... ..., including remote work on some evenings and weekends. The Research Assistant is appointed by the MCTFR...
...Schedule: As Per School Calendar Start Date: 2/11/2025 End Date: 5/12/2025 Rate: $55/hr Requirements: Bachelors degree in occupational therapy from a university certified by the ACOTE (Accreditation Council for Occupational Therapy...
...Job Description Join Our Team as a Part-Time Breakfast Attendant! Are you a morning person who loves to ensure guests start their day right with a delicious breakfast? Do you have a passion for providing exceptional customer service and creating a welcoming atmosphere...