Desktop Support Engineer Job at Tata Consultancy Services, Kenosha, WI

N1JNREQzeE1HME4wbTFkbW13cndyMlhpWUE9PQ==
  • Tata Consultancy Services
  • Kenosha, WI

Job Description

Technical/Functional Skills -MUST HAVE SKILLS1.Experience in Workstation and Hardware Tier 2 support (PC Hardware and software Support/Virtual Desktop/iPads/Printers/Citrix IGELS/Servers Support/Network Support/Workstation Patching)

  • Ready to work in evening/night shift and provide on-call support for critical production issues
  • Excellent troubleshooting skills
  • Able to maintain a high level of confidentiality and professionalism
  • Ability to effectively prioritize and execute tasks
  • Strong customer-service orientation
  • Effective interpersonal and relationship-building skills
  • Ability to learn new technologies to perform day to day support operations

Roles & Responsibilities1.Provide Tier 2 Support for Windows Desktop. Support Activities include: - PC Hardware and software Support/Virtual Desktop/iPads/Printers/Citrix IGELS/Servers Support/Network Support/Workstation Patching

  • Access management
  • Escalate issue to appropriate teams if required and follow up for closure

Salary Range: $50,000-$55,000 a year

Job Tags

Remote job, Shift work, Night shift, Afternoon shift,

Similar Jobs

SAIC

Agile Project Manager Job at SAIC

 ...Description SAIC is looking for an Agile Project Manager to join our team supporting an important US government agency in the...  ...SKILLS: PMP Certification required. Agile methodology, Scrum framework knowledge and experience. The successful candidate must... 

Danaher Manufacturing

Equipment Services Technician - Repair and Maintenance Job at Danaher Manufacturing

 .... Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. This Technician I position is part of the Equipment Services department located in Coralville, IA and will be on-site. At IDT, we are one global... 

Gpac

Preconstruction Manager Job at Gpac

 ...preconstruction efforts on projects, including conceptual and detailed estimating, scheduling, constructability analysis, value management, BIM, procurement, and transition to the construction team .* Collaborate with owners, architects, engineers, consultants, and suppliers... 

QBE Insurance

Claims Adjuster - Crop (South Central, NE) Job at QBE Insurance

 ...completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations. Primary Responsibilities ... 

The Restaurant Zone

Sushi Chef Job at The Restaurant Zone

 ...Position: Sushi Chef Location: Atlanta, GA Why Join Us? Competitive Salary: $70,000$80,000 annually, based on experience. Opportunities for growth and professional development in a dynamic culinary environment. Comprehensive health benefits to support...