Job Description

Facilities Manager – Hotel Indigo Kansas City Downtown

Join Our Dynamic Team at Hotel Indigo Kansas City Downtown: Where Style, Comfort, and Collaboration Meet

Hotel Indigo Kansas City Downtown is dedicated to fostering a collaborative and engaging workplace culture. We are seeking an experienced Facilities Manager to oversee the maintenance and operations of our vibrant hotel. If you are organized, proactive, and passionate about supporting both operational excellence and guest satisfaction, we encourage you to apply for this rewarding position!

What We Offer:

• Competitive salary with performance-based incentives
• Comprehensive benefits package including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short Term Disability
  • Paid time off
  • Holiday pay
  • Pot of Gold Year-End Bonus
  • Birthday and Christmas Gift
• Flexible schedule
• Hotel room worldwide discount program with IHG
• Fun activities like annual employee picnics, holiday parties, and employee of the month celebrations
• Opportunities for professional growth and development in a collaborative environment

What You’ll Do:

As the Facilities Manager , you’ll be responsible for ensuring the proper operation, maintenance, service, and repair of all hotel equipment while supporting the hotel’s goals of guest satisfaction, cost control, and profitability. Your responsibilities include:

• Overseeing the hotel’s Preventative Maintenance (PM) program, ensuring all rooms and public spaces meet hotel standards
• Managing a skilled team of maintenance staff, including training, coaching, and performance evaluations
• Supervising and coordinating maintenance activities for hotel systems such as HVAC, plumbing, electrical, and fire safety
• Ensuring compliance with all federal, state, and local certifications required for operating and repairing hotel systems, including boilers, chillers, and HVAC
• Handling emergency repairs and responding to requests for maintenance from guests and staff
• Managing hotel energy expenses and continuously striving for energy conservation initiatives
• Monitoring and maintaining high standards of safety, cleanliness, and organization across hotel facilities
• Responding promptly to maintenance requests and resolving issues quickly to ensure guest satisfaction
• Coordinating fire safety systems inspections and ensuring compliance with all safety codes and regulations
• Leading daily property tours to inspect hotel and exterior perimeter for maintenance needs
• Keeping all equipment warranties, manuals, and repair logs up to date
• Working closely with hotel departments to ensure all areas are maintained properly (including Housekeeping, Front Desk, and Kitchen)
• Managing inventory for maintenance supplies and coordinating timely procurement of necessary items
• Participating in departmental meetings, contributing to team communication, and fostering a positive work environment

What You’ll Bring:

To be successful in this role, we require:

• High school diploma or equivalent (2-year or 4-year college degree preferred)
• A minimum of 5 years of progressive experience in hotel or facilities management; or a 2-year college degree and 3+ years of related experience; or a 4-year college degree and 2+ years of related experience
• Supervisory experience, with the ability to motivate and manage a team effectively
• Current certification in HVAC, CPR, First Aid, and any other relevant certifications (as required by federal, state, or local regulations)
• Certification and licensing to operate and repair hotel boilers and chillers, as required by local legislation
• A valid driver’s license and the ability to operate company vehicles when needed
• Strong communication skills, both written and verbal, and the ability to interact with guests, team members, and vendors
• Excellent organizational and problem-solving skills with the ability to prioritize tasks in a high-pressure environment
• A customer service-focused approach with the ability to anticipate, identify, and resolve issues quickly and effectively
• Ability to work with financial data and perform basic arithmetic functions for budgeting and expense management

Additional Responsibilities:

• Maintain a professional appearance and grooming, adhering to hotel uniform standards
• Ensure all staff is attentive, friendly, courteous, and service-oriented in all interactions with guests and fellow employees
• Train, supervise, and schedule the engineering team, reviewing payroll and submitting to accounting as required
• Conduct regular staff meetings, offering training and team-building opportunities
• Manage energy and water conservation efforts, continuously looking for ways to reduce costs and enhance sustainability
• Act as the emergency contact person for hotel maintenance issues
• Participate in fire drills and employee safety training, chairing the Safety Committee and ensuring all hotel staff is trained in safety procedures
• Oversee the maintenance and cleanliness of the hotel’s pool and spa in compliance with local health codes
• Ensure that Lost and Found items are handled according to hotel standards
• Perform any other duties as requested by the General Manager

Why Hotel Indigo Kansas City Downtown?

At Hotel Indigo Kansas City Downtown, we are committed to creating a workplace that values collaboration, innovation, and personal growth. As part of the IHG family, you’ll have access to global opportunities while working in a creative, local setting. If you’re looking to take the next step in your career and thrive in an environment that prioritizes fun, development, and quality, we want to hear from you!

Apply Now and join us in delivering unforgettable experiences in the heart of Kansas City. We look forward to welcoming you to our team!

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