Job Description

Title: Investment Banking Associate (Enterprise Financial Services)
Location: Los Angeles (4 days on-site)
Duration: 3+ month contract
Compensation: $30-38/hr.
Work Requirements: US Citizen, GC Holders, or Authorized to Work in the U.S.
Reporting to the Transaction Banking Client Service Manager, the associate will act as a point of contact for Transaction Banking’s Global Investment and Japanese Corporate Banking segments via phone or email for wire inquiries, service assistance, and problem resolution. Ensure issues are addressed appropriately, accurately, and in a timely fashion. Provide excellent client service support and respond to client inquiries timely. Support Phone/Email/Secured Message channels to resolve client inquiries.
Responsibilities:

• Work with target clients and internal service partners to advocate client needs and solutions.
• Use product knowledge to resolve challenging client issues and conduct root cause analysis.
• Provide excellent client service support and respond to client inquiries timely.
• Support Phone/Email/Secured Message channels to resolve client inquiries.
• Ensure policy guidelines are followed to mitigate risk and compliance issues.
• Demonstrate a commitment to, implement, and follow policies and procedures that support the Bank’s Risk Vision, including the Bank’s anti-money laundering (AML), Bank Secrecy Act (BSA), and other relevant operational, compliance, and other risk management-related requirements as appropriate.
• Further a culture of risk and compliance discipline, which includes, but is not limited to, maintaining compliance with Bank and business process-related policies and procedures, exhibiting a strong understanding of the risks associated with the employee’s position, escalating issues of risk concern to management, and maintaining appropriate data integrity and confidentiality regarding all customer files, customer information, and business transactions.

Qualifications:

• Prior experience of 3-5 years of financial services/banking background with Client Service and Treasury Management knowledge.
• Must have Call Center/Phone support experience.
• Excellent communication, customer service, and problem-solving skills.
• Strong analytical skills and excellent interpersonal skills.
• Strong written and verbal communication.
• Ability to work independently with strong time management skills.
• Must be a team player who fosters a collaborative working relationship across the organization.
• Bachelor's degree recommended.

>>> Qualified candidates please apply to this posting; you may also send your updated resume to Krista Joy at kjoy@inspyrsolutions.com for further review. 
 
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Tags

Contract work, Local area, Flexible hours,

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