***W2 or self incorporated / independent contractor Only***
IVR Chatbot Developer
** AWS Lex for IVR voice bot development is required **
- Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.
- Experience with management and development of speech recognition systems and grammars
- Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI
- Proficiency in calling APIs, Microservices and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
- Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
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