Plumbing Dispatcher Job at Quality Plumbing, Inc., Missouri

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  • Quality Plumbing, Inc.
  • Missouri

Job Description

Job Title: Plumbing Dispatcher

Hours: 9:00 AM – 5:00 PM Monday - Friday

Location: 1731 Howell Street North Kansas City MO 64116

Are you looking for an opportunity to join a company that values family, professionalism, integrity, communication, consistency, and empathy? We are seeking a dedicated and organized Plumbing Dispatcher to become an integral part of our team. If you thrive in a fast-paced environment, love coordinating schedules, and take pride in delivering exceptional customer service, we want to hear from you!

Key Responsibilities:

  • Schedule and dispatch plumbers for service calls, ensuring efficient routing and time management.

  • Maintain clear and professional communication with customers and field technicians.

  • Accurately document all job details and updates in our system.

  • Monitor job progress and provide status updates to customers and team members.

  • Handle emergency calls and adjust schedules as needed.

  • Promote our company’s core values in every interaction.

What We’re Looking For:

  • Strong organizational skills with the ability to manage multiple tasks simultaneously.

  • Excellent communication skills, both written and verbal.

  • Ability to remain calm and empathetic under pressure.

  • Proficiency with scheduling software or the ability to quickly learn new systems.

  • Prior experience in dispatching or a related field is a plus but not required.

  • A commitment to our core values: family, professionalism, integrity, communication, consistency, and empathy.

What We Offer:

  • A supportive and family-oriented work environment.

  • Competitive pay and benefits.

  • Opportunities for growth and professional development.

  • The chance to make a meaningful impact on our customers and team.

Join us and help make a difference, one service call at a time!

Job Tags

Monday to Friday,

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