Job Title: Plumbing Dispatcher
Hours: 9:00 AM – 5:00 PM Monday - Friday
Location: 1731 Howell Street North Kansas City MO 64116
Are you looking for an opportunity to join a company that values family, professionalism, integrity, communication, consistency, and empathy? We are seeking a dedicated and organized Plumbing Dispatcher to become an integral part of our team. If you thrive in a fast-paced environment, love coordinating schedules, and take pride in delivering exceptional customer service, we want to hear from you!
Key Responsibilities:
Schedule and dispatch plumbers for service calls, ensuring efficient routing and time management.
Maintain clear and professional communication with customers and field technicians.
Accurately document all job details and updates in our system.
Monitor job progress and provide status updates to customers and team members.
Handle emergency calls and adjust schedules as needed.
Promote our company’s core values in every interaction.
What We’re Looking For:
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent communication skills, both written and verbal.
Ability to remain calm and empathetic under pressure.
Proficiency with scheduling software or the ability to quickly learn new systems.
Prior experience in dispatching or a related field is a plus but not required.
A commitment to our core values: family, professionalism, integrity, communication, consistency, and empathy.
What We Offer:
A supportive and family-oriented work environment.
Competitive pay and benefits.
Opportunities for growth and professional development.
The chance to make a meaningful impact on our customers and team.
Join us and help make a difference, one service call at a time!
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