FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007.
We’re also rapidly growing and are looking for top-tier candidates who share our four core values:
If this opportunity excites you, we invite you to continue reading! We are looking for a Help Desk Support Technician who is a results-oriented professional dedicated to client satisfaction and skilled in resolving technical issues.
As a Help Desk Technician, you should have a working knowledge of desktop operating systems and a drive to deliver the best possible experience to our clients. You’ll be troubleshooting Windows 10 / 11 and MacOS regularly in addition to working in Office 365 and Active Directory as parts of your day. Throughout the day you’ll be translating technology to end users that aren’t always technical, so communication skills are paramount in this role.
If you’re eager to assist end users in overcoming their technical challenges while gaining valuable knowledge along the way, this could be the ideal role for you.
Here’s what you’ll be doing:
This position requires working from Friday to Monday, from 9 AM to 8 PM PST, including a one-hour lunch break .
Requirements
Benefits
At FusionTek, we truly believe that our people are our most valuable asset, which is why we’re excited to provide:
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