The Senior Clinical Applications Associate provides comprehensive technical and operational support for clinical information systems, products and services to Baylor College of Medicine clinical operations and Baylor affiliated institutions. Performs project management and implementation activities for clinical systems related to the clinical practice and Ambulatory modules.
The Clinical Team is a cross-functional team that is responsible for supporting multiple Epic modules (Ambulatory, MyChart, Beacon, Willow, CareEverywhere, EpicCare Link) in collaboration with other Clinical Technology teams to support patient access, revenue and 3rd party integration and interfaces. The candidate must be willing to multitask, eager to learn and demonstrate accountability. They must have strong communication skills and demonstrate competence in communicating and conducting presentations and demonstrations with Operational leaders, physicians and clinical staff. This role requires collaboration and teamwork and the ability to collaborate across IT teams.
The Senior Clinical Applications Associate will work primarily with the Epic Ambulatory application; however, responsibilities are cross-functional to support other clinical modules. This role rotates on-call and help desk tier 2 support. The Department of Information Technology at Baylor College of Medicine provides technology services, support and partnership in delivering key values to the mission of Baylor College of Medicine. The Information Technology offices are located at the Nabisco, McGovern Campus, in the Texas Medical Center.
This position is eligible to work hybrid within the Greater Houston, TX area with only occasional onsite as needed.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
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