Service Appointments Scheduler Job at Alderman Auto Group, Rutland, VT

N3hrQUFIcFBIRUIzblY1dG5RMzhxMjdrWnc9PQ==
  • Alderman Auto Group
  • Rutland, VT

Job Description

The big picture mission of this role is to serve our customers in an accurate, profession and timely manner. Preparing the customer for their visit to our dealership is key to creating a flawless customer experience. This role is critical to our organization because as a service scheduler you are the first point of contact that lets the customer know their concerns and needs will be taken seriously and handled with the utmost importance. The scheduler is the one link in the chain that acts as the kickoff to the entire service experience. Responsibilities

  • Scheduling Service Appointments
  • Performing Outbound Calls To Schedule Service Appointments for Recalls, Special Order Parts, and Annual Reminders
  • Work on Base Salary Plus Commission
  • Some Customer Satisfaction Appointment Follow Up Calls
  • Communicate Directly with Parts Personnel, Service Advisors, and the Service Dispatcher.
Qualifications
  • Ability to stay calm and professional in stressful situations (with upset or rude customers).
  • Ability to multitask with accuracy.
  • Ability to fill down time with productive tasks.
  • Ability to work independently from a direct supervisor

Job Tags

Base plus commission, Full time,

Similar Jobs

Vanguard-IP

Patent Prosecution Associate VIP-19672 Job at Vanguard-IP

 ...development in these areas. Qualified candidates must be licensed to practice law in Washington, DC and before the USPTO. SUMMARY Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide. Our sole focus on... 

The WRS Group - Symmetry Financial

Sales Performance Manager Job at The WRS Group - Symmetry Financial

 ...regional area or whatever territory they choose working remotely with full control of their...  .... With self paced promotion and raise targets to control their growth within the company...  ...insurance options This is a REMOTE POSITION - work fully from home or wherever...... 

K.A. Recruiting, Inc.

Psych Nurse Practitioner Job at K.A. Recruiting, Inc.

PSYCH NP NEEDED AT LARGE HOSPITAL LOCATED IN BEAUTIFUL AREA WHERE OUTDOOR RECREATION IS PLENTIFUL! We are looking for an APRN or Nurse Practitioner for this hospital employed, fulltime opportunity. The position will consist of 80% outpatient therapy new evaluations, follow... 

Arrow Construction

General Laborer (Underground) Job at Arrow Construction

 ...Laborers (asphalt and concrete) are needed for the local Underground Utility Company located in Manteca, CA. Underground Utility Contractor specializes in wet and dry utilities, directional drilling, potholing, patch paving, and concrete restoration work throughout... 

DataAnnotation

AI Content Writer Job at DataAnnotation

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a professional content writer and copy editor to join our team and teach AI chatbots...