Job Description

NOTE: This position will be onsite at our corporate office in Franklin, TN. Occasional travel is required.

Who we are: Fourteen Foods is the largest Dairy Queen franchisee in the world, with nearly 250 restaurants in 13 states, and we’re growing! We are faith-based with a Mission of “Shepherding world-class restaurants that celebrate our commitment to faith, people and community.” Our Support Center headquarters is in Franklin, Tennessee, where we work together on-site. We also have offices in Louisville, KY., and Bloomington, MN. Please visit to learn more about us.

What you'll do: The Executive Assistant will manage the end-to-end support of its Founder and Chief Executive Officer, and others as directed.

How you'll do it:

• Support the day-to-day needs of the CEO, and others as directed, including calendar, schedules, email, contact and time management.
• Prepare and submit expense reports.
• Make complex travel arrangements and prepare comprehensive itineraries for executive travel.
• Execute and/or assist with events such as team meetings; coordinate details (including travel, meals, venues, and more).
• Partner with key leaders on projects as needed (i.e. HR, Development, Marketing, and the Senior Leadership Team).
• Deliver special projects upon request.
• Anticipate needs of the CEO, plan ahead and be proactive to those needs including recommendations for efficiency, and step in to assist whenever possible.
• Work closely with the CEO’s household staff to seamlessly integrate home and office.
• Management of personal needs as assigned.
• Other duties as assigned and as needs arise.

Experience requirements and what you need to be great at:

• 7+ years experience supporting C-Level executive/s in fast-paced work and personal environments. Strongly prefer experience with direct support of an entrepreneur.
• 7+ years calendar management experience.
• 7+ years experience travel and itinerary planning, preparation and booking.
• 7+ years experience event planning, coordination, preparation, arranging and scheduling.
• 5+ years experience managing multiple residences.
• 7+ years experience with Project Management.
• 7+ years experience using forecasting and judgement, especially in regards to anticipation of needs and planning accordingly.
• 7+ years experience multitasking and managing projects through to completion with limited supervision and guidance.
• 7+ years experience with tactful gatekeeping and company/owner representation.
• Advance Microsoft Office Skills (including Word, Excel, PowerPoint, and Outlook) required. Adobe Creative Suite (Photoshop and Illustrator) a real plus.
• Working knowledge of web-based applications.
• Ability to contribute new ideas and think out of the box solutions to opportunities as they arise.
• Ability to express ideas articulately and concisely in written and verbal communications.
• Thrive in situations that require great attention to detail and managing high volumes of data.
• Ability to maintain confidentiality of highly sensitive information.
• Ability to think on your feet and quickly adapt to changing conditions and priorities.
• Comfort interacting with senior executives.
• You are flexible! You define “Good Attitude.”
• You enjoy working with a team and alone as the situation dictates.
• You have a great sense of humor.
• Strong work ethic, resourcefulness, and motivation.
• Consistent and reliable character.
• Proven track record of working independently but also acting as a successful team player.
• Highly professional demeanor with excellent interpersonal and organizational skills.
• Strong problem-solving skills within ambiguous situations; Trust your gut!
• You evoke inspiration in those around you and encourage them to create their best work.
• You work for the best interest of the group at all times.
• You have unwavering personal integrity and work ethic.
• You are proactive.
• You graciously give and receive feedback.
• You are motivated, no excuses, and a tenacious self-starter.

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