Job Description

Job Posting: Customer Service and Sales Representative

Job Description

The Rustman Agency is excited to announce an opportunity for a dedicated and dynamic individual to join our team as a Sales Consultant. This full-time position is designed for someone who thrives in a fast-paced environment and is committed to delivering exceptional service to our clients. As an integral member of our team, the selected candidate will not only handle customer inquiries and issues but also drive sales and contribute to the overall growth of our company. It’s important to note that this is not a remote job; our team collaborates and thrives through in-person interactions at our office.

Ideal candidates will possess a strong work ethic, a dynamic personality, and a persuasive attitude that aligns with our company values and goals. As a frontline representative of The Rustman Agency, you will be essential in fostering long-term customer relationships and achieving sales targets. Whether you're resolving customer issues or identifying new sales opportunities, your role is crucial in maintaining our reputation as a market leader.

Duties and Responsibilities

• Engage with customers to resolve product or service issues while maintaining a high level of customer satisfaction.
• Implement effective sales techniques to achieve and surpass assigned sales targets.
• Maintain a deep understanding of company products and services to offer customized solutions to customers.
• Ensure customer feedback is communicated to the management team to enhance product and service delivery.
• Collaborate with team members to drive team goals and contribute to a positive team environment.
• Participate in ongoing training and development sessions to improve sales and service skills.
• Prepare and present reports on customer interactions and sales outcomes to management.
• Follow up with potential and existing clients to foster relationship building and repeat business.
• Manage multiple customer accounts effectively, prioritizing needs and organizing daily tasks efficiently.
• Uphold company standards and contribute to the company’s image in all external engagements.

Requirements

• High school diploma or equivalent; degree in Marketing, Sales, Business Administration, or related field preferred.
• Proven experience in customer service and sales, preferably in a similar industry.
• Exceptional interpersonal and communication skills, both verbal and written.
• Ability to work effectively in a team-based environment and manage independent responsibilities.
• Strong problem-solving skills and the capacity to make swift, effective decisions.
• A persuasive and confident approach to sales opportunities.
• Proficient in using CRM software and Microsoft Office Suite.
• Ability to work full-time hours and in-person at our company's office.
• Demonstrable record of achieving or surpassing sales targets.
• A positive and outgoing personality, with a drive to succeed.
• Entry-level candidates are encouraged to apply, provided they have the necessary enthusiasm and drive.

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