Job Description
At our company, we're passionate about empowering individuals with financial independence, allowing them to prioritize what truly matters in life. With the rising costs of vehicles, we've identified a significant opportunity to assist people in reducing their monthly auto expenses and enhancing the predictability of these costs over time. We achieve this by developing innovative technology that connects customers with local financial institutions, streamlining the refinancing process. Our customers typically save $115 per month on their car loans, ensuring long-term protection for their investments.
Our leadership team comprises experts from technology, automotive, and finance sectors, and we're supported by a distinguished group of investors.
We're looking for a talented Loan Specialist to join our team. This role is ideal for individuals with experience in insurance sales, college admissions, or financial services. You'll be handling inbound calls and warm leads, providing personalized consultations to help customers refinance their auto loans.
In this role, you will:
- Employ a consultative sales approach to guide customers in selecting additional protection products such as vehicle services and other offerings.
- Clearly explain loan terms, aftermarket products, and extended service contracts to customers.
- Manage and maintain a substantial pipeline of potential customers.
- Conduct business ethically and professionally, adhering to lender guidelines, finance laws, and internal compliance standards.
- Accurately and fairly process finance deals to secure funding.
- Assess customer needs, address objections, and manage customer expectations.
- Perform other duties as assigned.
Location:
This position is based in the Greater Phoenix area, with our office located in Chandler, AZ. During the initial 16-week training period, you'll be required to work in the office 3-4 days per week. Afterward, the role will transition to primarily remote work, with an estimated 90% of the time working from home and 10% occasional in-office work.
Hours:
You'll primarily work within normal business hours, currently 7AM - 7PM (MT), Monday through Friday. Additionally, you'll be required to work one Saturday shift every four weeks, from 8AM to 4PM (MT). You'll receive a flexible day off to compensate for the weekend shift.
About You:
- Proven success in an inside sales role or similar.
- Experience managing a high-volume pipeline.
- Exceptional customer service skills and the ability to quickly establish rapport with customers.
- Clear communication and active listening skills.
- Ability to process information efficiently and incorporate it in real-time with customers.
- Proficiency in learning new technology and using various software platforms.
- Excellent time management skills.
- Bilingual in Spanish/English is a plus, and eligible candidates may receive a bilingual compensation premium.
How We'll Support You:
We value every team member and offer a comprehensive compensation and benefits package, including:
- Competitive compensation: $50,000 base salary plus a monthly commission structure, with average first-year earnings of $75,000 and the potential to exceed this due to uncapped commissions.
- Paid training and onboarding period of 16 weeks to ensure your success. You'll be eligible to participate in the sales commission plan during your first full month of employment.
- Equity options in the company.
- 401k savings program.
- Generous paid time off, including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
- Comprehensive wellness benefits, including company-paid plans for health, dental, vision, mental health, disability, and basic life insurance, with an option for a fully company-subsidized employee-only health insurance plan.
- Optional benefits to suit your individual needs, such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
- Up to $1,000 per year for eligible professional development expenses.
Our Core Values:
- Give a damn: We're committed to delivering results and take pride in our work.
- Velocity: We're focused and fast-paced in achieving our goals.
- Make the assist: We recognize our diverse strengths and collaborate to ensure everyone's success.
We are an Equal Opportunity Employer and welcome all qualified applicants. This role may involve additional responsibilities beyond those listed, and the scope and responsibilities are subject to change. A pre-employment background check is required.
Employment Type: Full-Time
Salary: $ 75,000.00 Per Year
Job Tags
Base plus commission, Full time, Temporary work, Local area, Remote job, Work from home, Flexible hours, Shift work, Weekend work, Saturday, 3 days per week, Monday to Friday,